Welcome to SKV Mart. By accessing or using our website (skvmart.com), you agree to follow the Terms & Conditions outlined below. Please read them carefully before making any purchase.

1. General

• SKV Mart is an e-commerce platform offering products in categories including kids’ books & clothes, fashion, beauty care, personal care, and smart gadgets.

• These Terms & Conditions govern your use of our website and services.

• SKV Mart reserves the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for changes.

2. User Accounts

• To place orders or use features like wishlist and reviews, you may be required to create an account.

• You are responsible for maintaining the confidentiality of your account details, including your login credentials.

• Any activity carried out under your account will be considered as your responsibility.

3. Personal Information

• When placing an order, we collect your name, email, mobile number, and shipping address.

• Your information is used strictly for order processing, delivery, and customer support.

• By using our website, you consent to our Privacy Policy regarding data collection and usage.

4. Orders & Payments

• All prices displayed on the website are in Indian Rupees (INR).

• Payments are processed securely through third-party payment gateways.

• Once an order is placed and confirmed, it cannot be cancelled.

5. Shipping & Delivery

• We currently ship only within India.

• Shipping charges and estimated delivery times will be displayed at checkout.

• SKV Mart will not be responsible for delays caused by courier partners or unforeseen circumstances.

6. Exchange Policy

• We do not accept returns. However, products may be exchanged if they are defective, damaged, or incorrect.

• Exchange requests must be raised within 3 days of delivery by contacting our support team.

• Products must be unused, with tags and original packaging intact, to qualify for exchange.

• Exchange is subject to product availability. If a replacement is not available, store credit may be offered.

7. Reviews & User Content

• Users may post reviews or comments on products.

• By posting, you grant SKV Mart the right to use, reproduce, and display such content.

• Any content deemed offensive, misleading, or inappropriate may be removed at our discretion.

8. Prohibited Uses

You agree not to use the site:

• For unlawful purposes.

• To upload viruses, spam, or malicious code.

• To infringe upon intellectual property rights of SKV Mart or others.

9. Limitation of Liability

• SKV Mart will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

• All product descriptions, images, and information are provided as accurately as possible, but we do not guarantee absolute accuracy.

10. Governing Law

• These Terms & Conditions are governed by the laws of India.

• Any disputes shall be subject to the jurisdiction of courts in D-park, Hudda wali gali, Rohtak , Haryana.

11. Contact Us

For questions or concerns about these Terms, please contact us at:
Email: Helloskvmart@gmail.com